1. Acceptance of Terms
By accessing or using GPLMate.com, you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, you must not use the website or its services.

2. Product License
All WordPress themes, plugins, extensions, and snippets available on GPLMate.com are licensed under the GNU General Public License (GPL). Some products may contain proprietary content such as images, Cascading Style Sheets (CSS) files, or other elements that are subject to different licensing terms.

Third-party vendors may offer products on GPLMate, and these will be subject to their respective licenses. By purchasing or downloading any product, you agree to comply with the licensing terms associated with that product.

3. Elementor Pro Activation
Elementor Pro versions 2.9.2 and later are no longer under the GPL. For these versions, GPLMate provides manual activation to ensure full functionality. We provide the Elementor Pro activation file to members, which is subject to a $5 annual fee per domain. Please note that we require login access to your website to activate the license.

4. Product Activation and Nulling Process
GPLMate provides activated products via a nulling process for specific products. This involves modifying the original source code for activation, ensuring the products are fully functional and safe. We guarantee the safety and integrity of these products, but this process only applies to a limited number of products.

5. Support Terms
Our standard support does not include dedicated assistance, but we are available on a case-by-case basis for installation guidance or issue resolution. For detailed support, please contact us via email at support@gplmate.com.

  • Telegram, Phone, and Skype support are available for brief inquiries but may not provide comprehensive assistance.
  • Live Chat support is available 24 hours a day.
  • For urgent matters, contact our 24/7 UK mobile number.

6. Product Delivery
Upon successful purchase, digital products are available for instant download. If you have paid via bank transfer, confirmation may take between 6 to 24 hours.

7. Refund Policy
We offer a 2-day money-back guarantee on all products. Refunds are provided if the product doesn’t work as described or if we cannot resolve your issue. Refund requests are processed within 7-10 days.

Refund Exceptions:

  • No refund for product updates: If the product works initially but stops functioning after an update, no refund will be issued.
  • No refund for non-listed products: Refunds are not available for products not listed on GPLMate.
  • No refund for mistaken purchases: If you make a purchase by mistake, we will not provide a refund unless the product is defective or not as described.
  • No refund for license keys: License key products are non-refundable unless the key fails to work and cannot be resolved.

8. Product Support and Licensing
We do not provide technical support for third-party products. If you require support, please contact the product’s original developer. We charge $15 per hour for any premium support we provide related to installations, configurations, or other issues not covered by standard support.

9. Unauthorized Actions
It is strictly prohibited to:

  • Resell or redistribute GPLMate products unless allowed by the product’s GPL license.
  • Use products for on-demand services, such as SaaS platforms.
  • Download products with the intention of storing them for later use or creating a product database.
  • Share your account or login credentials with others.

Any violation of these terms may result in the suspension or termination of your account without notice.

10. Account Suspension and Termination
GPLMate reserves the right to suspend or terminate accounts that violate these Terms and Conditions. Accounts that engage in fraudulent activities, mass downloading, or unauthorized distribution of products may be suspended without a refund.

11. Business Use of Our Services
If you are using GPLMate’s products or services for business purposes, your business agrees to comply with these Terms. You agree to indemnify GPLMate and its affiliates from any legal claims or actions arising from your use of our services or products.

12. Product Warranty
We do not provide a general warranty for the products we offer. However, we strive to ensure all products are functional and up-to-date. If you experience issues with a product, please check the provided documentation or contact our support team.

13. Privacy Policy
We value your privacy. Your personal information, including your name, email address, and payment details, will only be used for processing your orders, providing customer support, and sending occasional updates. We comply with international data protection regulations to ensure the confidentiality and security of your data.

14. Miscellaneous
GPLMate reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on the website, and by continuing to use the services, you accept the updated Terms.

15. Contact Information
For any questions regarding these Terms, please contact us at support@gplmate.com.